Smith Custom
Smith Custom
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Frank Smith Woodlily Sterling Silver Custom Cake Server or Pie Server $94.99 Woodlily is a versatile and popular sterling silver pattern by Frank Smith. This custom-made cake/pie server, both lovely and useful, will beautifully complement any Frank Smith Woodlily sterling silver collection. UPG Sterling custom cake/pie servers are handcrafted in the USA by highly regarded silversmiths. To create this Frank Smith Woodlily cake/pie server, UPG Sterling selects an original, g… |
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Frank Smith Woodlily Sterling Silver Custom Ice Cream Scoop $89.99 Woodlily is a versatile and popular sterling silver pattern by Frank Smith. This custom-made ice cream scoop, both lovely and useful, will beautifully complement any Frank Smith Woodlily sterling silver collection. UPG Sterling custom ice cream scoops are handcrafted in the USA by highly regarded silversmiths. To create this Frank Smith Woodlily ice cream scoop, UPG Sterling selects an original, g… |
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Frank Smith Woodlily Sterling Silver Custom Wedding Cake Knife $104.99 Woodlily is a versatile and popular sterling silver pattern by Frank Smith. This custom-made wedding cake knife, both lovely and useful, will beautifully complement any Frank Smith Woodlily sterling silver collection. UPG Sterling custom wedding cake knives are handcrafted in the USA by highly regarded silversmiths. To create this Frank Smith Woodlily wedding cake knife, UPG Sterling selects an or… |
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orion LP … |
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Dance Mix $9.99 … |
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The Music of Percy Grainger: Volume III $9.99 … |
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Son in Law [VHS] $1.49 Even with Pauly Shore as the “star,” this 1993 comedy is a bit better than you might think. Shore plays an insouciant college student asked by a friend (Carla Gugino) to pretend to be her fiancé over Thanksgiving break, thus discouraging a jerk back in her hometown from proposing. Shore’s character agrees but is given a hard time by the girl’s salt-of-the-earth family of farmers. The hero and Gug… |
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Themes and Insights for Today [VHS] $80.95 … |
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Bug Off Instant Screen, 32-Inch by 80-Inch $34.95 No more screens left open. No more slamming screen doors. Use everywhere, even in apartment and condos where standard screens are not allowed. 32 in. Fits standard back doors 31 in. – 33 in. Wide 78 in. – 80 in. Tall… |
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Cold Steel Trench Hawk Axe $59.99 Primary Edge: 3 1/2″Hawk length: 8 3/4″Overall length: 19″ Steel: Drop ed 1055 Carbon.Handle: Polypropylene.Durable Polypropylene Sheath included…. |
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Gerber 22-47162 Fast Draw Spring Assisted Opening Stainless Steel Fine Edge Knife $24.84 With spring-assisted technology, the Gerber Fast Draw Knife deploys quickly and easily with one hand. This fine edge knife can be triggered using the thumb stub or with a sudden release of the index finger. The Fast Draw features a high carbon surgical stainless steel blade and tactile texturing on nylon handle. The blade measures 2.99 inches in length. A sturdy pocket clip keeps it close at hand…. |
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Rush Hour 2 $0.98 Rush Hour 2 retains the appeal of its popular predecessor, so it’s easily recommended to fans of its returning stars, Chris Tucker and Jackie Chan. The action–and there’s plenty of it–starts in Hong Kong, where Detective Lee (Chan) and his L.A. counterpart Detective Carter (Tucker) are attempting a vacation, only to get assigned to sleuth a counterfeiting scheme involving a triad kingpin (John L… |
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Go Ask Alice $8.63 Studio: Music Video Dist Release Date: 07/18/2006… |
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Brainscan $2.99 … |
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Wacom Intuos5 Touch Medium Pen Tablet (PTH650) $369.95 For creative professionals such as photographers, designers and illustrators or anyone who desires professional results, the Intuos5 touch Medium Pen Tablet combines Wacom’s most advanced pen technology with multi-touch functionality. Natural and intuitive to use, the tablet lets you alternate between using multi-touch gestures to position and navigate your artwork and the pressure-sensitive pen t… |
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Wacom Intuos5 Touch Large Pen Tablet (PTH850) $499.95 The Wacom PTH850 Intuos5 Touch Large Pen Tablet comes with 2048 levels of pen pressure sensitivity on its 102.4sq-inch multi-touch tablet’s tip sensor. It quickly responds as you move it, and it possesses eight ExpressKeys for this device to personalize tablet settings with its time-saving shortcuts and modifiers. Furthermore, this also includes eight-hour RF wireless capability to be connec… |
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Eye of Providence apple laptop vinyl decal $6.95 Cut from high quality vinyl that has an outdoor life expectancy of 5-8 years. The decal will be black, the background will be whatever you are putting the decal on. This is a single color decal. Each decal will come on clean transparent transfer tape (not paper)for very easy application. Can be applied on outside of any smooth, flat, clean and dry surface. Great on laptops, glass, car windows, use… |
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Toysmith 4M Paint Your Own Mini Tea Set #3511 $9.75 Use the included paints and brush to decorate this 13 piece ceramic tea set. Pieces range in size from 1.25 to 2.25 inches tall. Instructions included. Note: for play/display only – not intended for use with food. CHOKING HAZARD — Small parts. Not for children under 3 yrs…. |
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S.R. Smith 688-209-58123 TurboTwister Right Curve Pool Slide, Sandstone $2,799.99 68820958123 Curve / Color: Right / Sandstone S.R. Smith’s Turbo Twister gives you water park thrills in the privacy of your own backyard. The vacuum-formed scratch resistant, corrosion-proof material will give pool owner’s years of enjoyment with minimal maintenance. The superior water delivery system can be plumbed easily and is designed for maximum fun. The Turbo Twister can be used on new and e… |
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13 Pc Porcelain Tea Set $21.73 13 piece tea set in porcelain, perfect for a child’s tea tea party, boxed…. |
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Manga Studio Debut 4 (Win/Mac) $14.99 Manga Studio Debut 4.0 is your all-in-one solution for stunning, ready-to-publish manga and comics. Invigorate your artwork using color, express motion using speed lines, apply dimension with screen tones and add dialog through built-in word balloons. Manga Studio helps you create professional manga and comics from start to finish! Fun, easy to use interface. Click to enlarge. … |
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Anime Studio Debut 8 $19.99 Create Your Own Cartoons and AnimationsCreate Animations in MinutesThe fun quick and affordable way to create animations Anime Studio is the ideal solution for first-time animators hobbyists and digital artists. A Beginner’s Mode and Character Wizard allow you to design your own ready-to-animate characters in minutes. Organize Projects with the Timeline Keyframes and Layers Move your character nat… |
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Manga Studio EX 4 $79.81 Manga Studio EX 4 the world’s leading ic and manga creation software delivers powerful art tools for every manga and ic artist. Save time and increase productivity with customizable tool palettes. Draw naturally with a pen tablet and invigorate your drawings using color and built-in special effects. Import 3D objects and render them as backgrounds for your artwork. Import and export to most popula… |
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EMS RESCUE TRAUMA SHEARS 7 1/4 $1.99 Made of high grade stainless steel with a special edge hat has custom cylinder turner built into it! This 7 1/2″ pair of scissors can cut through a cast and even through a penny! Fully autoclavable with one serrated blade…. |
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10,000K Ushio 250W – Metal Halide Bulb $68.99 AQUALITE SERIES METAL HALIDE, Single Ended – E39 Mogul Screw Base UHI-S250AQ/10/CWA… |
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Smith Sport Optics No Fog Cloth A2 $2.08 Easy to use wipe cloths infused with Smiths custom anti-fog solutionHelps prevent fogging of goggles and eyeglass lensesEach… |
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The New Mrs. Smith: Custom Junior Fit Bella French Terry Zip Hoodie This big bold heart is exactly what you need to make your next tee shirt, hoodie, or tank spectacular! This art can be used perfectly for Valentines Day, love, or whatever you are looking for in your next customized design. This personalized zip hoodie jacket is a must have for spring with a fitted and feminine fit, a hint of spandex for an added stretch, longer length and updated cuff detail. Cus… |
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Baby Smith: Custom Infant Rabbit Skins Thermal Blanket Customize this baby blanket by personalizing text, adding clip art or uploading your own image! This pacifier sometimes called a dummy or binky is the perfect art for any design featuring babies, motherhood, expectant moms, on bibs, or even big sis or big brother tees. Bundle up your little sweetie in this reversible baby blanket. This customizable baby blanket is made of the softest cotton to ins… |
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Mrs. Smith: Custom Junior Fit Bella Sheer Longer Length Rib V-Neck Tee This design features a solid heart and an open heart. It can be used perfectly to accent your text, emphasize your next Valentine’s Day design, or pair it with names and dates for the perfect wedding/engagement designs! If you are looking for a sexy little tee, this is it! This personalized tee features cap sleeves, longer length and a deep v-neck design. The ultra soft baby rib knit provides the … |
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Smith SME Goggles A large volume “over-the-glass” frame, now with a Clear, anti-fog Lexan lens installed-ideal for the price conscious rider…. |
Happy Positive Employees Make Happy Satisfied Customers
Marketing Through Service – Happy Positive Employees Make Happy Satisfied Customers
We are all customers; think about that for a minute. How do you like to be treated?
Employee attitudes good or bad will have a direct influence on your customers. Customers just like you can tell if an employee is happy in his/her job and pleased to be apart of the company that employees them.
A positive attitude reflects from the tonality in their voice and the smile on their face, when communicating with a customer either in person or on the phone. Yes, on the phone. Telemarketing experts will tell you that people who communicate over the phone often have a mirror in front of themselves with a sticker saying “Smile”. A person who smiles reflects in the tone of their voice that they are happy to be talking with you. This reflection tells the customer that they are important to you. This is especially true when solving a customer problem. Treat each customer as if they were the only customer you have.
Anytime that an employee has communication with a customer, it is critical that customer comes away with a very good feeling about that person and the company. Every employee represents the company, and for a lot of customers, the employee is “The Company”. Every opportunity to speak with your customers is an excellent opportunity to get some feedback and promote your company. Asking customer for comments and suggestions will cement customer loyalty and help build a strong relationship. Loyal, satisfied customers often recommend others, thus growing your customer base and revenues.
So how do you keep your employees happy? It starts from the moment they are hired. A good hire is a good company match; a person who will represent the company and do a good job (has all the qualifications for the job posting) and fit in with the team. It is important that the company is a team and each new employee is greeted by the entire team the first day they start with the company. It will set the tone, the spirit of the company, that they are all for one and one for all. Great teams are made up of great players. Successful companies are really no different. It takes everyone on the team, one way or another to make their customers happy and it all starts with “Attitude”. At the end of the day the employee should feel good about the work they have performed and look forward to tomorrow. Companies that treat their employees as teammates will always do better. It has to start at the top with the captain who leads by example. “Example isn’t another way to teach, it’s the only way to teach”…Albert Einstein
Remember that our customers are everything and without them you have no business, you have absolutely nothing!
© Copyright Peter E. Smith
If you haven’t already, now is the perfect time to pick up a copy of my best selling e-book “Marketing through Service a Common Sense Approach”. You will find not only answers to the above questions but many useful chapters on marketing, sales, service, branding, networking and more. You and your decision makers will want to use this e-book as a “Business Reference”.
To Order Your Marketing Through Service e-book Go To
http://www.marketingthroughservice.com and click the Buy Now Button
About the Author
Peter E. Smith is President of Prospect Ventures Limited, a Management, Marketing and Sales Consulting Company. Mr. Smith has held senior management positions for two Fortune 500 companies out of the United States, and has owned and operated several businesses including those in the professional, retail, factoring and wholesale industries.
Mr. Smith was educated in Great Britain, Canada and the United States. His books and articles are based upon Mr. Smith’s own observations, experiences, facts and research with many different businesses over the past three and a half decades.
His passion as a consultant is simply to assist companies in achieving record business growth by marketing through service; and dramatically increasing profits while having fun. I can make a significant difference in your business.
“marketing Through Service” -how Can Everyday Employees Increase Customer Revenue?
“Marketing Through Service”
How can Everyday Employees Increase Customer Revenue?
Today, more than ever, businesses are scrambling for customers in a very competitive world. Employees are concerned that if there customer base erodes; their jobs could be in jeopardy. No company or employee is safe when the economy is in trouble. It is especially critical when the economies around the world are in trouble and the competition becomes even tougher. The sales we once took for granted are no longer there, as every company is looking to cut back on expenses. Let’s face it; sales are everything, business starts with customer service and ends with a sale. “Service is the lifeblood of every business, everything flows from it and is fed by it”. Peter E. Smith
Every business either sells a product or a service and several companies do both. The employee does not have to be in the sales or service department in order to increase business. It is my belief that every employee is a sales and service representative of the business they are employed in. There are several ways an employee can help increase business.
Today we are living in a hi-tech world where we are just one click away from communicating instantly with anyone, or any business at anytime. With this thought in mind, you have to wonder why at times it is so difficult to actually talk live to someone. I know from talking with many people they find it very frustrating. So what can you do to increase revenue for your company?
Networking is the best way every employee can spread the company message. For example, if you were self employed you would want to tell everyone you knew, what it is you are doing. You would want to get business from wherever you could and hope that your friends would recommend your business to others. The company message is just that. It describes what the company does and how it does it. As an employee you should be happy in your position and proud of the company you are associated with. “People rarely succeed unless they have fun in what they are doing”. Andrew Carnegie. You can start spreading your company message by social networking, which seems to be all the rage today. There are several free websites available such as; Facebook and Twitter to name a few.
Friends and neighbors are interested in who you work for and what it is you do. What you tell them will say a lot about the kind of person you are and the company that employees you. People are always interested and often have ulterior motivates for asking. Maybe they are looking for a job, or have a friend who is. People like to do business with people they like and trust. When someone you know is or was in the market for something your company provides, hopefully they would not hesitate in calling or referring your company. This is how you can increase business revenue for your company. Let everyone you know, what it is your company does. There is nothing worse than running into someone you know who just purchased the very thing that your company provides from someone else because they didn’t know about your company. You feel stupid and embarrassed, after all you are working for the best company and you certainly would want your friends to have the best, wouldn’t you? Let your boss know what you are doing, your actions will let him/her know how much you like and care about your company and it could end up saving your job!
© Copyright Peter E. Smith
Check out my website “Marketing Through Service”, it is loaded with business information on; marketing, sales, customer service, and how to increase your business revenues. Click on, http://www.marketingthroughservice.com
About the Author
Peter E. Smith is President of Prospect Ventures Limited, a Management, Marketing and Sales Consulting Company. Mr. Smith has held senior management positions for two Fortune 500 companies out of the United States, and has owned and operated several businesses including those in the professional, retail, factoring and wholesale industries.
Mr. Smith was educated in Great Britain, Canada and the United States. His books and articles are based upon Mr. Smith’s own observations, experiences, facts and research with many different businesses over the past three and a half decades.
His passion as a consultant is simply to assist companies in achieving record business growth by marketing through service; and dramatically increasing profits while having fun. I can make a significant difference in your business.
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Frank Smith Woodlily Sterling Silver Custom Cake Server or Pie Server $94.99 Woodlily is a versatile and popular sterling silver pattern by Frank Smith. This custom-made cake/pie server, both lovely and useful, will beautifully complement any Frank Smith Woodlily sterling silver collection. UPG Sterling custom cake/pie servers are handcrafted in the USA by highly regarded silversmiths. To create this Frank Smith Woodlily cake/pie server, UPG Sterling selects an original, g… |
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Frank Smith Woodlily Sterling Silver Custom Ice Cream Scoop $89.99 Woodlily is a versatile and popular sterling silver pattern by Frank Smith. This custom-made ice cream scoop, both lovely and useful, will beautifully complement any Frank Smith Woodlily sterling silver collection. UPG Sterling custom ice cream scoops are handcrafted in the USA by highly regarded silversmiths. To create this Frank Smith Woodlily ice cream scoop, UPG Sterling selects an original, g… |
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Frank Smith Woodlily Sterling Silver Custom Wedding Cake Knife $104.99 Woodlily is a versatile and popular sterling silver pattern by Frank Smith. This custom-made wedding cake knife, both lovely and useful, will beautifully complement any Frank Smith Woodlily sterling silver collection. UPG Sterling custom wedding cake knives are handcrafted in the USA by highly regarded silversmiths. To create this Frank Smith Woodlily wedding cake knife, UPG Sterling selects an or… |
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orion LP … |
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Dance Mix $9.99 … |
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The Music of Percy Grainger: Volume III $9.99 … |
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Son in Law [VHS] $1.49 Even with Pauly Shore as the “star,” this 1993 comedy is a bit better than you might think. Shore plays an insouciant college student asked by a friend (Carla Gugino) to pretend to be her fiancé over Thanksgiving break, thus discouraging a jerk back in her hometown from proposing. Shore’s character agrees but is given a hard time by the girl’s salt-of-the-earth family of farmers. The hero and Gug… |
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Themes and Insights for Today [VHS] $80.95 … |
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Bug Off Instant Screen, 32-Inch by 80-Inch $34.95 No more screens left open. No more slamming screen doors. Use everywhere, even in apartment and condos where standard screens are not allowed. 32 in. Fits standard back doors 31 in. – 33 in. Wide 78 in. – 80 in. Tall… |
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Cold Steel Trench Hawk Axe $59.99 Get out of confined spaces to safety with the Cold Steel Trench Hawk axe, which features a 3-1/2-inch cutting edge and a wedge-shaped spike. Drop forged from 5150 carbon steel and differentially hardened, the head of the Trench Hawk withstand tremendous blows and the stress of continued throwing. The handle is highly resistant to shock and impact, and it will withstand abuse that would easily brea… |